How to: Add the Web App to Homescreen

iOS

  1. Open the latest email from no-reply@bigchip.ca
  2. Click the unique link in the email
  3. Tap the Share button – Do not log in
  4. Tap the Add to homescreen button
  5. Finish by tapping the Add button to install the Web App on your homescreen

Android

 

  1. Open the latest email from no-reply@bigchip.ca
  2. Click the unique link in the email
  3. Tap the Menu button – Do not log in
  4. Tap the Add to homescreen button
  5. Finish by tapping the Add button to install the Web App on your homescreen

Older Versions of Android

Older Android devices that run the standard/outdated Internet App on Android can't keep up with the more advanced code used in our Web App.

There are two solutions to resolve this situation:

Option 1 - Download and use Chrome:

  1. Go to the Play Store App
  2. Search for Chrome
  3. Tap and install Chrome – FREE
  4. Finish by tapping the Accept to install Chrome

Use Chrome instead of the Android Internet App when using Connect

Option 2 - Download and use Firefox:

If your phone is too old for Chrome, you can download... 

  1. Go to the Play Store App
  2. Search for Firefox
  3. Tap and install Firefox browser for Android 
  4. Finish by tapping the Accept to install Firefox

Use Firefox instead of the Android Internet App when using Connect